Freqently Asked Questions - store.autovalueparts.ca

FAQs

Contact Us

Have a question, comments, concern, or anything else relating to auto parts, we are here to help! Please leave us a message and we will get back to you as soon as possible.

Store Locations and Hours

Auto Value store locations and hours of operation can be found here

Does Auto Value Ship to My Home?

Auto Value does not offer shipping to home at this time. However, these capabilities will be added in the near future. Stay tuned!

Return Policy

Please see our return policy

Warranty Policy

Most parts come with a 1-year warranty but there are some additional details and exceptions. Please see our warranty policy

Core Returns

A core may be returned to any Auto Value location as long as it is returned in the box that contained the new product purchased from Auto Value, and core is in recyclable condition. Once accepted, the core charge will be credited back to the card used to purchase the part.

Special Orders

Looking for a non-stocking part or something a little out of the ordinary? Please see our special orders page.

Does Auto Value perform mechanical work?

No. Auto Value does not perform mechanical work. However, if you are looking for some reputable automotive repair centers, please click here

Does Auto Value rent tools

Yes, Auto Value rents repair tools. Please contact your local Auto Value location for availability.

Can Auto Value print off instructions for my vehicle repair?

Yes! For most repairs Auto Value can, print off repair instructions for your vehicle. Due to copyright restrictions, these instructions cannot be emailed.

What Free services does Auto Value offer?

Check Engine;
Battery Testing;
Alternator Testing;
Starter Testing;
Ignition Module & Coil Testing

***Please Note, due to the COVID-19 outbreak, some Auto Value locations are not performing these tests. Please call your local store to ensure the service is being offered.

I can't find the parts I am looking for

While the vast majority of the parts we sell are available through our online store, due to catalogue restrictions, not everything we carry can be displayed. If you are having trouble finding the parts you are looking for, please contact any one of our locations and our Parts Professionals will be happy to help.